Privacy Policy

1. Information You Provide

When using the App, you may provide information such as your name, contact details, date of birth, address, employment or income information, and details related to a financial request.

The information requested may depend on the service or application you choose to use.

2. How We Protect Information

We use reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, alteration, or disclosure.

No electronic system can guarantee complete security, so we cannot promise that information will always remain completely secure.

3. Our Role

The App is a technology platform and is not a lender, bank, or financial institution.

When you submit a request, relevant information may be provided to an independent lending partner. That partner is responsible for reviewing your request and making any lending decision.

4. Why Information Is Used

Information may be used to:

• Operate and maintain the App;
• Facilitate requests submitted through the App;
• Communicate with you;
• Provide support;
• Improve functionality and performance;
• Detect fraud or misuse;
• Meet legal and regulatory requirements.

5. Information From Your Device

We may receive limited technical information automatically, including device type, operating system, IP address, App version, and diagnostic information.

This information may help us maintain reliability, troubleshoot issues, and understand general App performance.

6. When Information Is Shared

Information may be shared when necessary to provide the requested service.

This may include sharing information with our independent lending partner and service providers that assist with hosting, technical operations, security, analytics, or other App-related functions.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or systems.

7. Financial Information

Information connected with an application may include income, employment, banking, or other financial details.

Where such information is transmitted to an independent lending partner, the partner may process it according to its own privacy practices and applicable requirements.

We do not make lending decisions based on this information ourselves.

8. Retention

We keep information for the period reasonably necessary to provide our services, maintain records, address disputes, prevent fraud, and satisfy applicable legal obligations.

Retention periods may vary depending on the type and purpose of the information.

9. Your Privacy Choices

Depending on your state and applicable law, you may have rights concerning your personal information, including rights to request access, correction, or deletion.

Requests can be made using the contact method available through the App.

Certain information may be retained where required or permitted by law.

10. Third-Party Services

The App may connect with independent third-party services.

Those services may have separate privacy policies and terms. We are not responsible for privacy practices that are controlled independently by those third parties.

11. Age Requirement

The App is intended for users who are 18 years of age or older.

We do not knowingly collect personal information from children under 18 through the App.

12. Updates

We may change this Privacy Policy when our services, technology, or information practices change.

The effective date at the top of this document will indicate when the current version took effect.

13. Contact

For questions regarding privacy or the handling of information, please use the support or contact information made available within Zaro App.